The Next Gen MSP, Part 2: Key Steps to Next Gen

Oct18

Date:
October 18, 2017

Time:
12:00 PM - 1:00 PM

Location:
Online

map

Contact:
Stephanie Steimel (ssteimel@greatamerica.com)

In Part 1 of this series, we looked at how top performing MSPs are evolving their offerings to stay ahead of two customer trends: a) as cloud and IoT grow, customers need more IT support, not less, and b) customers want more complete packages presented more simply. In Part 2 of this series, we look at the four critical steps taken by leading MSPs, to evolve their offerings to meet increased customer expectations while driving higher financial performance. Paul Dippell of Service Leadership, Inc., and Lee Rozeboom of GreatAmerica Financial Services, will show how the best-in-class “pitch-and-present”, do on-boarding, and deliver QBRs, all enabled by high-performance HaaS. Paul will also present Service Leadership Index® benchmark data investigating the consequences of doing different types of HaaS (self-funded vs. third-party funded). There will also be a Q&A session at the end of the webcast, so Lee and Paul can answer your questions. Join us for this actionable and compelling workshop on the four critical steps you can take today to drive profitability and meet tomorrow’s increased customer expectations.

News

CNET Content Solutions Adds GreatAmerica Monthly Payment Options to ChannelOnline Tool

GreatAmerica Financial Services announced today it has worked with the ChannelOnline team on a new feature for the ecommerce platform. The feature enables Solution Providers to quickly price monthly payment options using GreatAmerica finance rates without leaving the quote in ChannelOnline.

Read More

Should Leasing Rule Changes Concern Channel Companies?

Greg VanDeWalker discusses upcoming accounting rules changes will affect channel leasing options.

Read More

Lori Berry of GreatAmerica Recognized as One of CRN's 2017 Women of the Channel

GreatAmerica Financial Services Corporation announced today that CRN®, a brand of The Channel Company, has named Lori Berry, Director of Strategic Technology for the Unified Communications and IT group, to its prestigious 2017 Women of the Channel list.

Read More
  • Glass Door
1-800-234-8787