Dale Carnegie's Small Lessons Can Have a Big Impact

posted by Stephanie Ragsdale on Monday, October 16, 2017 in Unified Communications and IT Blog

Earlier this year, I completed the Dale Carnegie Skills for Success Program with some of my peers at GreatAmerica Financial Services. We took the program to help us grow professionally and personally. I learned a lot during the Dale Carnegie program, gained confidence, became more comfortable speaking in front of a group, and learned how to handle stress. There are a lot of lessons and reflections, but one that stood out to me was Dale Carnegie’s “9 Golden Rules.” Surprisingly, I found some of the smallest lessons turned out to have the biggest impact.  For example:

Rule #5 – Smile. Ok, I think we were all told to smile as kids growing up, so how does hearing it again benefit me? The key is not to just take it with a grain of salt, but to stop and examine your behavior. Sure, it might be common knowledge that you should smile. We’ve heard even if you’re not happy, smiling can help make you happier and friendlier. When you stop to think about it, how often do you think you smile at work? I realized I wasn’t smiling as much as I should or could. I have a tendency to zone in on whatever project I’m working on, and zone out everyone and everything else around me. Or, sometimes I let my busy schedule get the best of me and get consumed to where I just forget to take a second and smile. Smiling is infectious. I’ve noticed I’ve become less stressed since I’ve started smiling more, whether it’s to a coworker, stranger, friend or even just myself. It was a simple lesson from Dale Carnegie that has had a great impact on my every day.

However, it doesn’t stop there. When this rule is combined with the other Dale Carnegie Golden Rules (such as “not criticizing, showing appreciation, being a good listener” and more), they can add up to make an even bigger impact. Since following the “9 Golden Rules of Dale Carnegie,” I noticed changes not just at work, but in my personal life too. I’m happier and my overall mood has improved. Although these small Dale Carnegie lessons can seem obvious, stop and challenge yourself by asking how often you do them, and try to increase that number. You have nothing to lose, but a lot of positives to gain!

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About The Author

Stephanie Ragsdale is the Marketing Specialist for the Unified Communications & IT Group at GreatAmerica Financial Services located in Cedar Rapids, Iowa. She provides creative marketing support and helps build brand awareness. Stephanie started her career at GreatAmerica in 2014 when she joined the tax department. Prior to joining GreatAmerica, she designed billboards locally and received her B.B.A degree in Business Marketing and her B.F.A degree in Graphic Design from the University of Iowa.

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