Service Leadership GreatAmerica Managed IT Groups

GreatAmerica Financial Services launched the office equipment industry’s first Managed IT Services peer groups with the foremost expert in Managed IT, Paul Dippell, and the team at Service Leadership, Inc.

  • Group members are C-level individuals from 8-10 non-competing dealerships that vary in size and experience.
  • Each group meets quarterly and is facilitated by Service Leadership. GreatAmerica subsidizes a portion of each dealer membership and meeting expenses.
  • Agendas are member-driven and discussions include financial and operational benchmarking that can be used to gain comparative insights to each other and against best-in-class, and track progress.

Interested in more information? Complete the form below to learn more about how you can achieve best in class Managed IT performance by joining an S-L GAMIT Group.




Founded in 2001, Service Leadership has become the largest provider worldwide of financial/operational IT benchmarking and best practices to C-level peer groups. They have trained thousands of sales professionals on the key methods for rapidly accelerating their own, profitable Managed IT sales in new and existing accounts.


Paul Dippell is founder and Chief Executive Officer of Service Leadership, Inc. a leading Solution Provider consultancy firm, and publisher of the Service Leadership Index® of Solution Provider performance, the industry's broadest and deepest operational and financial diagnostic service. Additionally, Service leadership advises leading global IT manufacturers on channel management and strategies, and SMB and mid-market customer product and services strategies.

Dippell brings more than twenty-five years of experience building, running, acquiring and integrating IT Solutions companies. Dippell is often a featured speaker at IT Solutions industry events on the topics of successful channel business model strategy and operations.


Complete the form below if you are interested in achieving best in class Managed IT performance by joining a S-L GAMIT Group:


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