on Tuesday, November 11, 2014
GreatAmerica & ConnectWise Improve Billing Services for Solution Providers
(Cedar Rapids, IA) – GreatAmerica Financial Services Corporation© announced today it has successfully integrated its invoicing capabilities with ConnectWise to improve billing efficiencies with their mutual Solution Provider partners. The integration allows IT Solution Providers to outsource many of their invoicing needs through GreatAmerica, as well as receive real time intelligence on the Solution Provider’s portfolio of business with GreatAmerica.
“We are excited that GreatAmerica has completed this phase of integration to ConnectWise,” said Jeannine Edwards, Director, ConnectWise Platform. “GreatAmerica is a great addition to our Integrator Community.”
The integration will reduce invoicing costs by allowing IT Solution Providers to place their miscellaneous charges that occur with their Managed Services contracts on the invoice GreatAmerica sends monthly with equipment charges and service.
“Our HaaR program has been helping Solution Providers provide a single invoice solution for hardware, software, cloud and services,” said Greg VanDeWalker, Senior VP and General Manager, Communications and Data Group, at GreatAmerica Financial. “Now with this integration, GreatAmerica can automatically pull all pass through charges onto the GreatAmerica invoice.”
Additionally, the integration uses the ConnectWise ticketing system to report customer payment delinquencies back to Solution Providers. “Since we are invoicing on behalf of the Solution Providers, customer delinquency is critical intelligence,” explained VanDeWalker. “Solution Providers are now alerted if their customer is past due, and they can take appropriate actions regarding their services.”
About GreatAmerica Financial Services Corporation
Founded in 1992, GreatAmerica has over $1.6 billion in assets. More than just a finance company, the Communications & Data Group at GreatAmerica is dedicated to understanding the IT, Managed Services, and Telecommunications industries. Our exposure to thousands of telecom providers, MSPs and independent VARs contributes to our ability to help our customers evolve their businesses through targeted and innovative solutions. The collective knowledge and experience of GreatAmerica enhances the development of specialized programs and collaborative learning opportunities to complement our vendor’s offerings.
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years. For more information, visit www.ConnectWise.com or call 800-671-6898.