by Collabrance on Tuesday, March 19, 2019
Image Above: Collabrance live-answer Help Desk and NOC headquartered in Cedar Rapids, Iowa.
MSPs Outsource with Collabrance to Provide End-Users with IT Solutions Needed
Collabrance, a private-label Service Desk and Network Operations Center (NOC), expanded their offerings for managed service providers (MSPs) based on their identified needs and SMB customer needs. The new IT solutions are built for MSPs who seek to grow their business faster and with fewer risks outsourcing with a dedicated partner.
“We understand not all end-users seek or need the same managed IT services,” says Hannah Erb, Director of Sales at Collabrance. “To help MSPs provide solutions their local market demands, we built more flexible offerings that can also maintain best-in-class standards and deliver exceptional IT service experiences and products to the customer.”
The Collabrance “Complete Offering” is known as their most competitive offering that delivers industry leading remote resolution and customer satisfaction rates. In addition, Collabrance newly released offerings that now include just NOC and Service Desk, or just NOC Services. In the fall of 2018, MSSP Alert also Collabrance as a Top 100 Managed Security Service Provider (MSSP) for their enhanced security offering. Collabrance is also expecting to release new supplemental offerings and services for MSPs later this year.
“Our partners are passionate about providing technology solutions their customers need. We are just as dedicated, and want to make sure our offerings can benefit both MSPs and their SMB customers.”
MSPs interested in partnering with Collabrance for their managed services business can find more information about their customer-centric offerings here: www.collabrance.com/msp-offerings.