We provide Third Party and Backup Servicing solutions to banks, manufacturers, captives, independent dealers and finance companies.
Get the latest updates in outsourced servicing for the Equipment Finance and Residential Solar Industries from the GreatAmerica Portfolio Services Group.
The COVID-19 pandemic is impacting portfolio performance for many equipment finance companies and will continue to influence what portfolio management will look like for the foreseeable future.
Originally published in NEFA Newsline May/June 2020 Issue
The WOW! Award is given to employees who uphold the GreatAmerica Experience and have been recognized by a customer for exceptional engagement, innovation, and service. Here are recent examples:
“As always, you’ve got our back. Thanks again Sean” was the response from a vendor who started a new process of splitting customer payments between multiple contracts. Sean notified the team and adjusted the vendors reporting to reflect the changes.
Living the one call resolution motto, Victoria quickly emailed an agent with the needed information to process a subordination for one their solar customers. The agent replied "Thanks again SO very much to Victoria for her help with this transaction."
"I wanted to reinforce what I’ve told you in the past: Your staff is great! We’ve needed to restructure a number of contracts due to COVID-19 and Cherie, Jordan, and Alex have been very responsive working with our team’s requests."
GreatAmerica Portfolio Services is dedicated to its customers and associated with these industry organizations.
GreatAmerica is dedicated to understanding our clients business by attending these upcoming industry events.
