We provide Third Party and Backup Servicing solutions to banks, manufacturers, captives, independent dealers and finance companies.
Get the latest updates in outsourced servicing for the Equipment Finance and Residential Solar Industries from the GreatAmerica Portfolio Services Group.
The WOW! Award is given to employees who uphold the GreatAmerica Experience and have been recognized by a customer for exceptional engagement, innovation, and service. Here are recent examples:
Erica received a call from a customer needing help registering with GreatAmerica's online portal. Erica was able to manually register the customer and send out a verification email on their behalf. After registering, the customer wanted to thank Erica for, “helping out the old folks like me!”
Not one but two customers were singing praises for Jacquie: "Jacquie has helped me numerous times over the past few years. SHE’S TRULY AWESOME! She handled my calls with great customer service, professionalism and sincerity.” And another said, “you have been so helpful and awesome every single time I have contacted you to help with anything related to my account – your customer service is above and beyond!"
A customer called in with several questions regarding the details of their balloon payment. Elena was able to answer all the customer’s questions quickly and thoroughly. The customer said, "You are so polite and helpful, I always have a great experience when I call in. All of you guys are awesome!"
Jordan assisted a client closing an account to which they responded, "I really appreciate how quickly you got back to me-- great customer service-- thanks again."
GreatAmerica Portfolio Services is dedicated to its customers and associated with these industry organizations.
GreatAmerica is dedicated to understanding our clients business by attending these upcoming industry events.
September 27, 2021 - September 29, 2021 | VIRTUAL EVENT
October 3, 2021 - October 6, 2021 | Las Vegas, NV
The Structured Finance Association (SFA) is excited to once again present the largest capital markets conference in the world.
