GreatAmerica Blog

Why Legacy Tech Holds Businesses Back and How Financing Helps You Sell the Upgrade

Written by GreatAmerica | Oct 7, 2025 5:00:00 AM

Updated on 10/7/2025. Originally posted 7/1/2021.

“If it isn’t broken, don’t fix it.” 

It’s a familiar mindset, but when applied to technology, it can lead to costly consequences. Many small businesses continue using outdated hardware and software without realizing the risks. Legacy systems often result in: 

  • Security vulnerabilities that increase the likelihood of data breaches
  • Lost productivity due to slow performance and frequent downtime
  • Higher costs from ongoing service calls and inefficiencies 

Although most companies recognize the need to upgrade, budget constraints often prevent them from moving forward. This article outlines the most common pitfalls of outdated tech and shows how you can help your customers overcome financial barriers with flexible monthly payments. This guide gives you clear talking points to help your customers understand the risks and move forward with confidence.

Cybersecurity Threats: Why Data Breach Prevention Is Critical

Cybersecurity for small business is no longer optional. Cybercriminals target small businesses in 43 percent of attacks, and 60 percent of those businesses close within six months, according to Qualysec. Office technology plays a major role in this risk. Unsupported operating systems, legacy printers, and unsecured messaging platforms create vulnerabilities that attackers exploit. 

For example, Windows 7 no longer receives security updates, making it a frequent target for ransomware and phishing. The Cloud Security Alliance reports that ransomware and data breaches are among the top threats in 2025, especially in environments lacking encryption, patching, or secure configuration. For small and midsize companies, even one breach can cause significant financial and operational damage. 

Outdated Tech Hurts Productivity and Security 

As equipment ages, it becomes more of a liability than an asset. Here’s why: 

  • Users spend more time waiting for programs to load or respond.
  • Downtime and service calls replace time that could be spent completing tasks.
  • Limited access to integrations and applications slows down workflows. 

Small and midsize businesses work hard to make a big impact with limited resources. Outdated technology slows them down, drains productivity, and disrupts daily operations. By upgrading to a more modern IT infrastructure, businesses protect their momentum and improve efficiency. These updates also support cybersecurity for small businesses, helping teams stay both secure and productive. 

Customer Expectations and the Cost of Legacy Systems 

Today’s consumers expect instant access to products, services, and information. If your technology can’t keep up, it fails to meet customer expectations. Slow or unreliable systems damage your reputation and make it difficult to compete. Once technology starts holding you back, it becomes a barrier to success. 

Why Legacy Tech Costs More Than You Think 

Maintaining legacy systems often costs more than replacing them. As technology ages, failures become more frequent. Each service call results in repair costs and labor fees. While keeping old equipment may seem like a way to save money, businesses often spend more on service tickets than they would on a technology refresh, especially when using flexible monthly payment options through leasing. 

Related: Everything You Need to Know About Software Financing 

Make Modern Tech Affordable: How Financing Helps Your Customers Upgrade 

Modern systems reduce the risk of breaches and downtime, making them a smart investment for companies focused on data breach prevention and long-term stability.  

Businesses can avoid the risks of outdated technology by following a regular refresh schedule. Offering flexible financing options helps clients upgrade without large upfront costs. Monthly payment plans allow them to manage expenses more predictably and fit new technology into their existing budgets. 

Some clients may hesitate to adopt a lifecycle approach, especially if they are used to owning their equipment. However, once they experience the benefits of secure, reliable, and modern technology, combined with a manageable payment structure, they often see it as a smart investment that supports growth and stability. By helping clients upgrade to modern systems, you support not only operational efficiency but also stronger data loss prevention and a clearer path to preventing data breaches. 

Ready to help your customers upgrade with confidence? Explore our financing solutions at www.greatamerica.com/finance-tech.