Updated 11/30/2022. Originally published 9/11/2020. Time is a valuable commodity. It equates to so many things to so many people – money, accomplishment, job satisfaction, etc., so if you’re spending it in the wrong places or on the wrong things, it’s easy to see how quickly things can become misaligned. And now, considering the pandemic and associated economic impacts, we’ve all been challenged to adjust our processes and use our time and other resources even more wisely.
Updated 11/8/2022. Originally Posted 10/7/2021. The pandemic revolutionized our world’s technology expectations and there are countless things you can do online today that you couldn’t do three years ago. Online purchasing offers instant access outside typical business hours which is undoubtedly convenient. This isn’t going away, so being prepared to address your customers’ needs is paramount. It can’t be denied that consumer buying habits have evolved and bled into the business world and we must adapt to respond to these technological advancements.
Lee Rozeboom, Vice President and Managing Director of Sales at Great America, and Peter Kujawa, Vice President of Service Leadership, a ConnectWise solution, recently hosted the second webinar of a two-part series covering best practices for MSPs. This webinar specifically focused on best practices for recruiting and retention to maintain profitability.
Updated on 10/26/2022. Originally published 7/23/2020. You want to grow your business, maintain positive cash flow, and have lasting relationships with your customers. And today these objectives may encounter even more obstacles, as businesses run ‘lean and mean’ on resources. In times of economic uncertainty, strong and secure cash flow in the form of contracted recurring revenue can provide some stability and assurance that payments will continue to flow into the business. Offering a bundled payment and delivering a true single invoice solution to your customers can help you do just that. Not only does this approach create a better customer experience and stronger relationships, but it can also help to increase your bottom line, grow your enterprise value, and secure future cash flow and revenue streams.
