Updated 11/30/2022. Originally published 9/11/2020. Time is a valuable commodity. It equates to so many things to so many people – money, accomplishment, job satisfaction, etc., so if you’re spending it in the wrong places or on the wrong things, it’s easy to see how quickly things can become misaligned. And now, considering the pandemic and associated economic impacts, we’ve all been challenged to adjust our processes and use our time and other resources even more wisely.
Updated 11/8/2022. Originally Posted 10/7/2021. The pandemic revolutionized our world’s technology expectations and there are countless things you can do online today that you couldn’t do three years ago. Online purchasing offers instant access outside typical business hours which is undoubtedly convenient. This isn’t going away, so being prepared to address your customers’ needs is paramount. It can’t be denied that consumer buying habits have evolved and bled into the business world and we must adapt to respond to these technological advancements.
Lee Rozeboom, Vice President and Managing Director of Sales at Great America, and Peter Kujawa, Vice President of Service Leadership, a ConnectWise solution, recently hosted the second webinar of a two-part series covering best practices for MSPs. This webinar specifically focused on best practices for recruiting and retention to maintain profitability.
I’d like to share a story with you about mining. The mines are in Gauteng Province, near the Bushveld Complex in South Africa. They are beyond massive: So much of the Earth has been pulled from their depths that the landscape has changed. Where before there were flat, scrubby plains, today, strange, flat-topped mountains now rise. This is terraforming at its best.
