Most finance companies think of invoicing just as a way to present billing information to your customers. We understand it can be a key differentiator, if done correctly.
If invoices are incorrect, customers get confused which causes headaches and erodes the relationship you have with them. The last thing you want your team spending time on is customer billing inquiries - or worse, complaints - about confusing or incomplete invoices. That's why 1nVOICE™ was designed as a complete, systematic process that offers a simple solution. We generate invoices that include both the payment due to GreatAmerica and any related charges your customer would normally expect to pay you directly. This gives them the convenience of one invoice with all related charges. Once we collect on your behalf, we remit payment back to you aided by our technology integrations.
One concise bill for the entire solution saves both you and your customers time by reducing inefficiencies caused by confusion and duplicated efforts.
You reduce friction for your customers by providing one easily-understood invoice. Plus, our technology integrations make it easier for you to accurately bill your customers and put money in your pocket.
You stand out when it’s easy to do business with you! A single invoice for all charges keeps your customers satisfied and the competition at bay.
There are eight components available in our 1nVOICETM systematic process to remove the headache of invoicing and give you a competitive edge.
1nVOICETM is a systematic process matching your go-to-market strategy and providing your customer with an easy-to-understand single invoice. You want your customers to be loyal, happy and pay on time--all while running your own profitable, operationally efficient business. And let's face it, you don't want the billing headaches. These components of 1nVOICETM help you achieve that.
Let us bill what you sell (equipment, software, supplies maintenance, overages, supply and freight charges, inter-territorial charges, taxes and third-party supplier charges).
We are able to collect charges and meters via our info-zone™ customer portal and various technology integrations. This can include one-time fees like project work.
We structure invoices based on your customer’s needs. Skip below to view invoice presentation options.
Flexible options include electronic or physical mail.
Have a question about a customer invoice status at midnight? No problem. You have password-protected access to view your data to manage your portfolio 24/7.
We collect all charges so you don’t have to—ours and yours, which may include other contracted third party supplier charges.
Let technology take the work off your plate and allow us to automatically remit customer payments to the appropriate parties upon collection.
Access contract information in our info-zoneTM customer portal. You'll receive proactive notifications to help manage your data, reconcile all dollars received and seize opportunities.
You control which team members receive the appropriate permissions to manage your customer accounts. Integrations mean fewer errors and greater efficiencies to help ensure your customers stay satisfied throughout the life of their contract.
Rich Simons of Edge Business Systems shares the benefits he and his team have realized after they started using the GreatAmerica 1nVOICE systematic process to simplify billing for them and their customers.
Like this video? Download our Billing & Invoicing Checklist to ensure you're making it as easy as possible for your customers to do business with you, saving you--and them-- time and money in the process.
Categorize charges in a variety of methods, depending on the needs of your customer.
Let's discuss whether you wish to bill and invoice under your brand or under the GreatAmerica brand.
Categorize charges for all contracts on a single invoice or keep them separated if your customer prefers.
Download and review our Billing & Invoicing Checklist, as well as our Invoicing as a Differentiator White Paper.
Create or update your go-to-market invoicing and integrations strategy; consult with GreatAmerica to see if we can help.
Educate your customers and prospects on the advantages of your billing capabilities and the importance to them and you.
Lean on GreatAmerica to help you continuously improve, access reports and help you keep your customers for a lifetime.
Chelsey Bode of Pearson-Kelly Technology talks about how 1nVOICE and HaaR have helped streamline the customer experience, improve workflows, and drive efficiencies in their business.
This white paper explores how billing and invoicing can help technology providers like you rise above the noise and differentiate from the competition. A flexible billing model can help maintain your bottom line, build revenue, improve the customer experience, and accommodate new service offerings. We will outline how you can tailor your invoices to the needs of your customers by using tools and technology to implement a winning billing model.
The way you invoice for the products and services you sell can be a differentiator, but not without leveraging the right tools and resources. Download our 'Billing and Invoicing Checklist' for a quick way to "audit" your current invoicing go-to-market.
Interested in learning about how GreatAmerica can improve your billing and invoicing processes through 1nVOICETM? Fill out the form to get in touch with a GreatAmerica Representative.