An HR Specialist’s Advice on Keeping Culture Alive and Thriving during a Crisis Greetings from my home office in Cedar Rapids, IA. Because I am normally on the road, my dogs are not sure what to make of me being at home every day, and my husband is even less sure… but that is a blog for another day. Like many of you, I have taken advantage of connecting with friends, family, colleagues, and customers during this uncertain time. Through all of my interactions and conversations, one thing is very apparent. You can tell a lot about a company’s culture based on how leaders and team members behave during times of uncertainty. There are organizations who are creating what may be their finest hour to shine; and then there are those creating more fear, uncertainty, and doubt. Many experts in the field of organizational culture believe culture matters most during problematic times.
Coaching Telecommuting Employees during Social Distancing With the looming threat of coronavirus, or COVID-19, companies and employees are being forced to make important decisions about how they will temporarily conduct business while dealing with the complexities of this issue. Most companies are committing to social distancing and a telecommuting model for their organizations to help flatten the curve and prevent the spread of this infection. Just like you, we at the Learning Outsource Group are also adapting our operations and services to continue to support the needs of our most important partners, our clients.
Evaluate Your Customers’ Disaster Recovery Plans to Help Them Minimize Downtime, Lost Revenue, Keep Business Moving Customer Well-Being and Support is Your Number One Priority Business continuity is extremely important to your customers. Various emergency situations can threaten a company’s ability to serve its customers. Thankfully, today’s technology has improved to the point where businesses can run with minor disruption if disaster or displacement strikes. Technology that can facilitate remote work should play a major role in your Business Continuity Plan (BCP).
“Most LinkedIn profiles for sales professionals look more like job resumes rather than customer resumes.” I’ve been in sales for years. Since 1998, I’ve worked with over 500 companies coaching over 20,000 salespeople about contemporary selling strategies that drive results. In all the years I’ve spent selling and coaching, perhaps one of the biggest things I’ve learned is just how important it is to continually seek out new ways of doing things.
Picture this: a lead was generated, you got a technical and business discovery, and then crafted the perfect technology solution to meet their business needs. After asking these 12 questions during the discovery, you decided that in order to give your client the best solution, they’ll likely want to pay for the hardware and software over the course of a few years.
