When GreatAmerica began working with Managed Service Providers in 2010, we had a lot to learn. We had loads of experience with copier dealers and telecommunications companies, but MSPs were different in that hardware is often secondary to the services they provide. The bundling capabilities GreatAmerica built to support office technology companies who wanted us to bill and collect the cost per copy proved to be relevant and useful for the MSP industry.
Picture this: a lead was generated, you got a technical and business discovery, and then crafted the perfect technology solution to meet their business needs. After asking these 12 questions during the discovery, you decided that in order to give your client the best solution, they’ll likely want to pay for the hardware and software over the course of a few years.
Originally published May 1, 2019 I am less than 6 months away from being able to upgrade my iPhone. How do I know that? I hopped on my providers’ website and checked. Why did I check? Because I’m excited about getting the iPhone 11 with three forward-facing cameras.
Have you heard the phrase: Nobody likes a surprise? That doesn’t necessarily apply to birthday parties. Case in point…
I love the beginning of a new year. Like many of you, I use this time to reflect on the year that was, appreciate what I have in the now, and prepare for a better and brighter future! As the marketing director for our technology financing division, a big part of my workweek is creating content that is helpful for our current customers, our sales team, and for prospective clients.