Early on, Founder Tony Golobic recognized that the equipment finance industry lacked true dedication to customer service and a commitment to building trusted, long‑term relationships with vendors.
With this vision in mind, GreatAmerica was organized into smaller, dedicated teams with functional and industry-specific expertise. This enabled flexibility, efficiency, and seamless collaboration.
Our team approach is more than a strategy. It’s a commitment to delivering an exceptional experience at every touchpoint. Our teams are intentionally structured with your success in mind and provide solutions that truly make a difference.
A cross-functional team is a group of people with diverse expertise working together. From application to end of term, our teams ensure a smooth, personalized experience by aligning experts across departments. This approach eliminates silos and streamlines communication, resulting in faster answers, fewer handoffs, and consistent support every step of the way.
Delivering an exceptional customer experience isn’t just a goal—it’s a standard. We celebrate our team members by recognizing exceptional customer service moments and internal contributions that reflect the GreatAmerica Experience.
We turned our core strength into a structured organizational development service, offering our approach to help customers build strong, engaged teams of their own.
Ready to elevate your customer experience with financing? Let's talk.