Early on, Founder Tony Golobic recognized that the equipment finance industry lacked true dedication to customer service and a commitment to building trusted, long‑term relationships with vendors.
With this vision in mind, GreatAmerica was organized into smaller, dedicated teams with functional and industry-specific expertise. This enabled flexibility, efficiency, and seamless collaboration.
Our team approach is more than a strategy. It’s a commitment to delivering an exceptional experience at every touchpoint. Our teams are intentionally structured with your success in mind and provide solutions that truly make a difference.
Small-company feel with large company resources.
Cross-functional training allows for quick, informed decision making.
Specialized industry expertise from a team that knows your business.
Creative problem solving meets programmatic solutions.
A cross-functional team is a group of people with diverse expertise working together. From application to end of term, our teams ensure a smooth, personalized experience by aligning experts across departments. This approach eliminates silos and streamlines communication, resulting in faster answers, fewer handoffs, and consistent support every step of the way.
Our customers say it best. Hear how our team approach helps them navigate challenges, seize opportunities, and drive success.
ACP
Brad Knepper of ACP describes what it’s like working with GreatAmerica, and how the way we structure our teams makes it easy to do business with us.
Accent Imaging
Chris Stroud of Accent Imaging explains how the responsiveness of the GreatAmerica team helps support both his sales team and overall business operations. He highlights the value of being able to quickly connect with knowledgeable contacts and receive support when needed, creating a seamless experience that helps keep business moving forward.
Budget Document Technology
Tom Ouellette of Budget Document Technology explains how GreatAmerica's team approach helps ensure consistent, responsive support. He highlights the team's strong communication, deep knowledge, and cross-training, noting that customers receive timely assistance even when a primary contact is unavailable.
Advanced Office
Doug Sillasen of Advanced Office discusses how GreatAmerica's team-based approach delivers quick answers, flexibility, and responsive support. He explains how the collaborative relationship enables creative problem-solving and reinforces a true partnership focused on serving mutual customers and helping businesses succeed.
South Coast Copy Systems
Kecia Caughey, General Manager and VP of Sales, discusses the value of working with a consistent GreatAmerica team and how those trusted relationships contribute to the success of her business.
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Delivering an exceptional customer experience isn’t just a goal—it’s a standard. We celebrate our team members by recognizing exceptional customer service moments and internal contributions that reflect the GreatAmerica Experience.
Ready to elevate your customer experience with financing? Let's talk.