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One Team, One Seamless Experience

Discover how our team structure enhances service levels throughout the finance journey.

Impact of Team Structure


Early on, Founder Tony Golobic recognized that the equipment finance industry lacked true dedication to customer service and a commitment to building trusted, long‑term relationships with vendors.

With this vision in mind, GreatAmerica was organized into smaller, dedicated teams with functional and industry-specific expertise. This enabled flexibility, efficiency, and seamless collaboration.

Founded on Customer Experience

How It Works For You


Our team approach is more than a strategy. It’s a commitment to delivering an exceptional experience at every touchpoint. Our teams are intentionally structured with your success in mind and provide solutions that truly make a difference.

Dedicated Support

Small-company feel with large company resources.

Faster Response Times

Cross-functional training allows for quick, informed decision making.

Personalized Service

Specialized industry expertise from a team that knows your business.

Customized Solutions

Creative problem solving meets programmatic solutions.

What is a Cross-Functional Team?

A cross-functional team is a group of people with diverse expertise working together. From application to end of term, our teams ensure a smooth, personalized experience by aligning experts across departments. This approach eliminates silos and streamlines communication, resulting in faster answers, fewer handoffs, and consistent support every step of the way.

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The relationships we've built with GreatAmerica are invaluable. You truly develop a strong kinship when you work with a consistent team that understands your business.

Kecia Caughey, General Manager & VP of Sales South Coast Copy Systems
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Celebrating Service Excellence at GreatAmerica


Delivering an exceptional customer experience isn’t just a goal—it’s a standard. We celebrate our team members by recognizing exceptional customer service moments and internal contributions that reflect the GreatAmerica Experience.​

Join the GreatAmerica Team

Helping You Build Teams That Win


We turned our core strength into a structured organizational development service, offering our approach to help customers build strong, engaged teams of their own.

Learn About Advisory Services

Contact Us

Ready to elevate your customer experience with financing? Let's talk.