In order to help you, as a dealer, understand where to focus looking forward into 2019, we must first consider what type of dealership you are. At Keypoint Intelligence, we give a lot of credit to those who started out as entrepreneurs, pioneering their way into the office equipment industry. Our industry dealers have continuously transformed with technology, moving from analog to digital, from selling software to selling solutions; they have come a long way. This spirit has enabled dealers to continue to exist and thrive, where in other industries, we have seen channels disappear and go away. At the same time, we see outside forces, such as mobility and IT trends, continually change and challenge our core businesses.