Unified Communications and IT Blog

Differentiating with IT Security in the Managed Services Industry

posted by Brian Wells on Monday, August 13, 2018

Security is a top concern for customers, making it a hot topic in the IT Channel. With a variety of options and paths, see what fellow MSPs and MSSPs are doing, or not doing, to add security options to their solutions.

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Saving You Time and Money with MSP Quote Software

posted by Lori Berry on Monday, August 06, 2018

If you've already taken the leap to save time with a quote tool, customers say adding the GreatAmerica financing integration saves even more time on each quote.

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Jump the Curve from Break-Fix to As-A-Service

posted by Stephanie Ragsdale on Monday, July 30, 2018

To capitalize on the natural life cycle of products and services, businesses must be able to adapt from one trend to the next before they become obsolete - like moving from the break-fix model to As-A-Service.

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4 Models for a UC Cloud Recurring Revenue Stream

posted by Ian Pugh on Monday, July 23, 2018

Hosted solutions are dominating UC sales. See the pros and cons of the 4 UCaaS delivery methods to determine which one(s) work best for your business.

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Maximize Your Strengths: Lessons from the World Cup

posted by Lee Rozeboom on Monday, July 16, 2018

The 2018 World Cup showed us the importance of maximizing our strengths, not minimizing our weaknesses, with exciting matches, upsets and underdog stories.

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A Day in the Life of Kylie, Documentation Specialist

posted by Kylie Ware on Monday, July 09, 2018

'A Day in the Life' is an ongoing series that introduces you to a different team member and gives you a glimpse into their typical workday at GreatAmerica. This week, Kylie, Documentation Specialist II explains her typical day in docs and the GreatAmerica Awards Banquet

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How Small Business Owners Can Reclaim Their Independence

posted by Cody Jandik on Monday, July 02, 2018

Being a business owner should mean you've the freedom to do things your way... but that's not always the case. Here are a few ways small business owners can maintain their independence.

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Instantly Add Value to Your UCaaS Sales With These Four Practices

posted by Ian Pugh on Monday, June 25, 2018

The Unified Communications playing field has shifted with the rise of UCaaS. However, many UC partners haven't adapted their go-to-market strategy to keep up. Here are four best practices to add value to your UCaaS solution.

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Financing Made Easy: The Funding Process

posted by Mackenzi Hefel on Monday, June 18, 2018

After you make the sale and finalize a monthly payment option with your customer, it's time for the best part - getting paid! Here are your options and how funding works when you sell financing.

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Top Four Considerations for Business Continuity Planning

posted by Stephanie Ragsdale on Monday, June 11, 2018

This week marks the 10 year anniversary of the historic Flood of 2008. Use the lessons we learned from this natural disaster to start creating a business continuity plan.

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Financing Made Easy: The Step-by-Step Process to Financing Deals

posted by Mackenzi Hefel on Monday, June 04, 2018

From submitting your financing opportunity to getting paid, this is step-by-step process walks you through completing a financing deal from start to finish.

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The 4 Stages of Learning

posted by Stephanie Ragsdale on Tuesday, May 29, 2018

From tying your shoes to implementing new business solutions and responsibilities, everyone goes through these 4 stages when learning something new.

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Position Your Technology Solution as a Monthly Payment with 3 Questions

posted by Dave Isenberg on Monday, May 21, 2018

The top sales reps at selling monthly payments are asking clients these 3 questions during the sales process to plant the idea of purchasing technology on a monthly consumption model.

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5 Stages to Implementing Hardware as a Service (HaaS)

posted by Lee Rozeboom on Monday, May 14, 2018

Struggling to make the leap to an all-inclusive offering? Learn about the 5 stages of implementing HaaS so you can determine where you are in offering financing and how to get to where you want to go.

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Top 4 Reasons Marketing Efforts for Managed Services Businesses Fail

posted by Stephanie Ragsdale on Monday, May 07, 2018

Marketing & Sales was recently revealed to be the top managed service business challenge. Learn the top 4 reasons why most managed service marketing efforts fail, and how to avoid them so that your marketing succeeds.

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