Updated 12/21/2022. Originally published 1/16/2020. Have you heard the phrase: "Nobody likes surprises?"
Updated 12/16/2022. Originally published 6/3/2021. We've learned a few things in our work in the finance industry. Third party experiences, both of our own and those of our customers, have given us exposure to the various ways organizations structure their teams, and the impact it can have on the service level technology providers receive.
Updated 12/15/2022. Originally published 2/25/2021. What is Hardware as a Service (HaaS)? Hardware as a Service – or HaaS – is a proven business model for MSPs and Technology Solution Providers and an important piece to a complete As-A-Service model. It is a simple concept. You sell a total solution to your customer. They get the hardware, software, installation, training, consulting and, of course, it all comes fully managed in a single monthly payment. Many times, Managed Service Providers buy and own the hardware, and rent it to the client along with their Service Level Agreement (SLA), which the MSP bills and collects monthly. This model gives Solution Providers the ability to increase margins on hardware and service, standardize their customer base, and improve recurring revenue. HaaS also has the unique ability to cripple the cash flow of a Managed Service Provider if not well-managed.
There’s nothing worse than billing processes that involve wasteful double-entry and time-consuming methods of billing for usage. Whether you are an office equipment dealer selling copiers on cost-per-copy finance agreements, or a managed service provider needing to easily bill and invoice for an ever-changing array of software, hardware, and as-a-service solutions, the administrative process you follow has a large impact on your bottom line, be it positive or negative. For well over a decade, GreatAmerica Financial Services has built and expanded upon our comprehensive billing infrastructure to support solution providers selling a wide range of technology and as-a-service offerings. We’ve been deliberate in developing integrations with leading ERP software providers serving the imaging and technology channels. This blog will hone in on three specific integrations with ECI e-automate®, ConnectWise, and CEO Juice.
Monthly payment options are continuing to become utilized by all our favorite companies like Amazon, Apple, Microsoft, and so should you! This blog is a re-cap of a webinar led by Taylor McDonough, Vendor Relationship Manager with Connected Technologies Group at GreatAmerica Financial Services. If you missed the webinar, we have you covered: