Last week, we sent several GreatAmericans to the BPCA (Business Products Council Association) Spring Meeting in Atlanta, Georgia. The last few years have certainly presented obstacles, and solution providers have been faced with transforming their businesses continually. It was evident they are more motivated than ever to get back to pre-pandemic performance. This was fitting given the theme of the event this year: ‘Realizing Your Customer’s Full Profit Potential.’ The educational lineup was chock-full of information around strategies to get us there. So what were a few of the most buzzworthy topics? Read on to find out.
Jennie Fisher, Senior Vice President and General Manager of the Office Equipment Group at GreatAmerica, joined friend, colleague, and industry leader, Mike Stramaglio of Stramaglio Consulting to kick off the first episode of his brand new podcast, ‘Next Week’s Life.’ In this episode, Jennie and Mike discuss the rapidly changing business landscape and the move toward hosted software and services offerings. They also discuss the impact of The Great Resignation and strategies GreatAmerica has implemented to increase focus on customer retention. Watch the full video below.
Earlier this month, we had the opportunity to catch up with customers, friends, and peers in Orlando at the BTA Spring Break event. So many of us in our industry look forward to BTA Spring Break every year, and this one did not disappoint. It’s safe to say it’s back in full swing. I enjoyed two days full of connecting and collaborating with industry thought leaders – and believe me when I say there was no shortage of things to talk about!
Updated 4/13/2022. Originally published 9/23/2021. Monthly recurring revenue is a predictable and reliable source of income which you accrue when you sell your products, services, and more on a monthly payment plan. There are a variety of methods to achieve it, including subscriptions, leases and Hardware as a Service contracts, but the end goal is the same: monthly recurring revenue that is more consistent, predictable and valuable.