With technology evolving at a rapid pace, businesses are constantly seeking to enhance their IT infrastructure, not only to stay competitive, but to stay secure. The upcoming Windows Server 2012 end of life is a prime example of this. After October 10, 2023, Windows Server 2012 products will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates. Technology providers like you need to be prepared to drive awareness and educate customers around this event so they understand that an upgrade is necessary to keep their businesses operating smoothly and securely. Your customers will have many questions around the risks of not upgrading, the benefits of new servers, and why acquiring new technology via a manageable monthly payment is the best choice. In today’s blog, we are addressing the most common questions technology providers are receiving from their customers about upgrading from Windows Server 2012. Read on.
Lee Rozeboom, Vice President and Managing Director of Sales at GreatAmerica, and Peter Kujawa, Vice President of Service Leadership, Inc.®, a ConnectWise solution hosted the first of a series of three webinars discussing why the mid-year point (Q3) is an important time for solution providers – and how solution providers can get the most out of this critical time.
PathShare® HR Services is celebrating 15 years of business this year – let’s explore what PathShare is, why they started and how they can elevate your business.
Updated 3/16/23. Originally published 10/23/20. You probably know that companies, both large and small, finance and lease their equipment. This article can serve as a refresher for your team members, or as part of training your new hires. Business equipment leasing is a valuable tool that can be leveraged to gain more business, but it also serves as a flexible means for your customers to acquire the equipment and solutions their businesses depend on. Financing can get your customers the equipment they need while making for a smoother sales process. But first, let’s discuss how it works exactly. (Watch this short Lease Financing Benefits video below!)
Over the past 20-25 years, technology has gone from helpful to critical. Technology is saving money, saving lives, and has become such an essential element of our day-to-day, we can hardly imagine a world without it.
Updated 1/25/2023. Originally Published 5/26/2022. You’ve done all the hard work. You’ve educated your prospective customer on the benefits of new technology, provided examples of your service levels, and flawlessly explained how financing helps protect their cash flow. They like the idea of financing their technology and are excited to move forward. At this point, it’s crucial your financing partner can move quickly through the credit and funding process so your customer receives their new solutions without delay, ensuring your relationship with them starts out on a positive note.
Updated 1/4/23. Originally published 4/6/21 Finding the right person to join your team can be a challenge. Surprisingly, the real battle may be retaining that talent once you find it. Add a global pandemic, inventory shortages, and soaring gas prices into the mix, and things get even more complicated. Some employees are leaving their organizations and seeking jobs that are either remote or closer to home to cut back on gas spending. Commission-based roles are driven to leave organizations struggling with inventory shortages for those that have closer ties to manufacturers, and therefore have equipment to sell. Additionally, more employees are working from home and that means there is less personal interaction with coworkers, managers, and company leadership. All these scenarios and more are creating challenges when it comes to retaining top talent.
Updated 12/21/2022. Originally published 1/16/2020. Have you heard the phrase: "Nobody likes surprises?"
Updated 12/15/2022. Originally published 2/25/2021. What is Hardware as a Service (HaaS)? Hardware as a Service – or HaaS – is a proven business model for MSPs and Technology Solution Providers and an important piece to a complete As-A-Service model. It is a simple concept. You sell a total solution to your customer. They get the hardware, software, installation, training, consulting and, of course, it all comes fully managed in a single monthly payment. Many times, Managed Service Providers buy and own the hardware, and rent it to the client along with their Service Level Agreement (SLA), which the MSP bills and collects monthly. This model gives Solution Providers the ability to increase margins on hardware and service, standardize their customer base, and improve recurring revenue. HaaS also has the unique ability to cripple the cash flow of a Managed Service Provider if not well-managed.
