The evolution of office printing is one of the most notable changes shaping the office technology landscape. As businesses increasingly adopt digital workflows, print volumes are naturally shifting. Yet print remains a vital part of many organizations’ operations. Managed Print Services (MPS) and initiatives to bring unmanaged devices under service contracts are helping optimize print environments and ensure continued relevance in a digital-first world.
At GreatAmerica, we continue to invest in technology and seamless systems integrations that help our customers work more efficiently and deliver a better experience. The SalesChain CRM integration with GreatAmerica reflects that commitment. These new features simplify the leasing process, improve visibility, and support growing office technology companies by increasing operational efficiency.
Updated 9/3/2025. Originally published 2/4/2021. Billing and invoicing can be a long, tedious process, often with manual steps required to ensure accuracy. So many pieces and parts create an opportunity for errors that throw off your processes. Delays and billing mistakes can also lead to your customers loosing trust in you as their provider. It's frustrating for you and it's frustrating for your customers.
Updated 7/8/2025. Originally posted 12/8/2022. There’s nothing worse than billing processes that involve wasteful double-entry and time-consuming methods of billing for usage. Whether you are an office equipment dealer selling copiers on cost-per-copy finance agreements, or a managed service provider needing to easily bill and invoice for an ever-changing array of software, hardware, and as-a-service solutions, the administrative process you follow has a large impact on your bottom line, be it positive or negative. For well over a decade, GreatAmerica Financial Services has built and expanded upon our comprehensive billing infrastructure to support solution providers selling a wide range of technology and as-a-service offerings. We’ve been deliberate in developing integrations with leading ERP software providers serving the imaging and technology channels. This blog will hone in on three specific integrations with ECI e-automate®, ConnectWise, and CEO Juice.
Updated 6/5/2025. Originally published 9/26/2024. Learning how to offer financing to customers opens the door to easier upgrades and fewer cash flow constraints. However, the many documents and details often involved in the financing process can make it seem overly complex. GreatAmerica simplifies this process. From approval to funding, we create a frictionless experience for you and your customers.
Updated on 6/2/2025. Originally posted 9/2/2021. In recent years, technology providers have rapidly expanded their offerings to keep pace with the evolving needs of their customers. But diversification doesn’t come easy—it demands significant time, effort, and resources. The real challenge lies in balancing the core business with the ongoing need to enhance internal processes and technology, all while delivering an exceptional customer experience.
Updated 5/6/2025. Originally published 6/20/2023. A question we are often asked is, “When selling IT on a bundled rental or As-A-Service structure, how can we increase our closing percentages?”
Every business faces financial hurdles at some point, whether it’s upgrading outdated equipment or managing cash flow. You can help bridge this financial gap for your customers through financial solutions that make it easier to invest in their future. This blog discusses what the top benefits of financing are and why it’s a smart choice for your customers:
Updated 2/18/2025. Originally published 6/3/2021. We've learned a few things in our work in the finance industry. Third party experiences, both of our own and those of our customers, have given us exposure to the various ways organizations structure their teams, and the impact it can have on the service level technology providers receive.
Welcome to GreatConversations, a podcast about leadership and life from GreatAmerica Financial Services. Mitch Leahy, Vice President and General Manager for our office Equipment Group hosts our NextWave series of talks with thought leaders and innovators from across the business world. In today's episode, we welcome Lauren Hanna, President of Blue Technologies Smart Solutions out of Cleveland, Ohio. Lauren shares her experience as a female in leadership and what it has been like as a mother who battles with the concept of “work-life-balance.” Being in a historically male dominated industry, finding strong females that work alongside Lauren has become an empowering experience and brings more hope for the next generation of leaders. Listen to the full podcast or read the abbreviated interview below!
